Our Complex

Our Complex contains 64 fully self contained privately owned apartments. The complex is three stories high. We have 47 holiday apartments in our letting pool. The interior decor of these apartments vary but each to a quality standard. The restaurant located in our complex is the award winning Fiasco Ristorante (independently owned and operated).

Our Policies

Our holiday apartments are strictly non smoking. Smoking is permitted on the balcony outside. Security parking is under the apartment complex with a 2 metre clearance. On arrival please park in our reception parking area directly off the roundabout and come to reception. Full payment is required on check in with a valid credit card listed or cash refundable payment for bond required.

InfoPlease note that due to strata regulations we do not accept schoolies.

Reception

Our friendly reception staffCheck in 1400 hrs | Check out 1000 hrs

Reception is open Mon - Sat 8.30am - 6.00pm and closed Sundays and Public Holidays.

If you are arriving outside these hours, your keys and information will be in an envelope placed in the security box outside reception. Please contact the office during office hours and prior to your arrival for the security code.

For all after hours check ins full payment will be deducted from the credit card provided.

Credit Cards incur a 1.5% fee.

Seasons & Cancellation Policies

Low Season Cancellation Policy

If cancelled more than 48 hours prior to arrival, no cancellation fee. If cancelled less than 48 hours prior to arrival a fee equal to 1 nights’ accommodation is payable.

Mid Season Cancellation Policy

If cancelled more than 7 days prior to arrival, no cancellation fee. If cancelled less than 7 days prior to arrival a fee equal to 1 nights’ accommodation is payable.

High Season Cancellation Policy

If cancelled more than 28 days prior to arrival, no cancellation fee. If cancelled less than 28 days prior to arrival a fee equal to 1 nights’ accommodation is payable.

A Quick Selection of Pacific Marina Photos