Our Policies

  • Due to strata regulations excessive noise causing disturbance to others is strictly prohibited after 10pm.  Multiple breaches of this rule will result in guest being escorted off the premises.
  • NO smoking inside apartments.
  • Eating, drinking or smoking are not permitted in the pool areas.
  • Animals are not permitted on the premises.
  • While visitors are welcome, only the number of occupants stated in your reservation may stay in the apartments.
  • Apartments are sold on a maximum capacity basis, additional charges are applicable for additional guests using additional bedding. Exceeding an apartment room capacity is a fire and safety hazard and is prohibited. Pacific Marina Apartments have strict maximum occupancy limits on our Apartments.
  • Please do not use bath towels for the pool or beach.
  • Guests must provide a credit card as a security bond upon arrival and all breakages or damage to the property is the responsibility of the guest. A $500 cash bond and photo I.D. is required if no credit card available.
  • Vehicles must only be parked in designated numbered parking space allocated to your apartment only.
  • Prior to midnight a $50 charge applies – after midnight a $100 fee – for lost keys or access to apartments.
  • Please remove rubbish from the apartment on check out. Bins are located in the Carpark.
  • All apartments are individually furnished and may differ from some photographs.
  • Checkout time is by 10:00 am.
  • For security, we recommend you lock your doors and request that you lock your doors on departure.
  • If you have been allocated an apartment larger than you have booked, ensure you only use the bedrooms/bathrooms you have booked and paid for in your charged rate.  Should any additional bedrooms or bathrooms be used, you will be charged the accommodation rate for that size apartment.
  • We are near the north south train line. Great for the train enthusiasts and the kids (complimentary ear plugs for light sleepers).