Our Policies

  • Due to strata regulations excessive noise causing disturbance to others is strictly prohibited after 10pm.  Multiple breaches of this rule will result in guest being escorted off the premises.
  • NO smoking inside apartments.
  • Eating, drinking or smoking are not permitted in the pool areas.
  • Animals are not permitted on the premises.
  • While visitors are welcome, only the number of occupants stated in your reservation may stay in the apartments.
  • Apartments are sold on a maximum capacity basis, additional charges are applicable for additional guests using additional bedding. Exceeding an apartment room capacity is a fire and safety hazard and is prohibited. Pacific Marina Apartments have strict maximum occupancy limits on our Apartments.
  • Please do not use bath towels for the pool or beach.
  • Guests must provide a credit card as a security bond upon arrival and all breakages or damage to the property is the responsibility of the guest. A $500 cash bond and photo I.D. is required if no credit card available.
  • For Safety Reasons, Shooting/ Firing of any firearm, gel blaster, bow and arrow, slingshot or any projectile is strictly prohibited on the premises. Anyone found to be in breach of this may be evicted from the premises and Police called.
  • Prior to midnight a $50 charge applies – after midnight a $100 fee – for lost keys or access to apartments.
  • Please remove rubbish from the apartment on check out. Bins are located in the Carpark.
  • All apartments are individually furnished and may differ from some photographs.
  • Checkout time is by 10:00 am.
  • For security, we recommend you lock your doors and request that you lock your doors on departure.
  • If you have been allocated an apartment larger than you have booked, ensure you only use the bedrooms/bathrooms you have booked and paid for in your charged rate.  Should any additional bedrooms or bathrooms be used, you will be charged the accommodation rate for that size apartment.
  • We are near the north south train line. Great for the train enthusiasts and the kids (complimentary ear plugs for light sleepers).